Guest Services Associate at Microtel

Join Microtel Inn & Suites by Wyndham in Fort St. John, BC, as a part-time Guest Services Associate. Deliver exceptional service and maintain hotel quality through professional guest interactions.

This role calls for a committed individual with at least 1-2 years in customer service, preferably in hospitality. You will handle check-ins and check-outs, ensuring guest satisfaction while liaising with departments like Housekeeping. Your proactive approach will contribute to a welcoming environment and hotel revenue.

Key Responsibilities:

• Perform accurate check-ins and checkouts

• Ensure exceptional service for each guest

• Handle guest requests promptly and professionally

• Respond positively to guest queries and complaints

• Operate front desk equipment and systems

Requirements:

• 1-2 years in customer service, hospitality preferred

• Familiarity with office equipment like photocopiers

• Strong communication and interpersonal skills

• High School Diploma or GED required

• Ability to work flexible shifts, including weekends

Provide stellar guest care and contribute to a fun atmosphere at Microtel in Fort St. John.
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