Bylaw Enforcement Supervisor

Department

Development Services

Director of Development Services

$43.31 after probation

CUPE
2403

40 hours per week

2026-44

June 12, 2026

June 28, 2026 at 11:59 PM

Reporting to the Director of Development Services or designate, the Bylaw Enforcement Supervisor is responsible for the coordination, oversight, and delivery of municipal bylaw enforcement services, and for providing leadership, guidance, and mentorship to Bylaw Enforcement Officers.

This position oversees enforcement activities, coordinates investigations, supports staff in complex situations, and ensures consistent, fair, and effective application of municipal bylaws. The Supervisor works collaboratively with internal departments, external agencies, and community partners to promote compliance, public safety, and community well‑being, including supporting vulnerable populations through a balanced, respectful, and safety‑focused approach.

• Provide leadership, mentorship, training, and day to day direction to Bylaw Enforcement Officers.
• Assign, coordinate, and review work to ensure consistent and effective service delivery.
• Support staff in complex, sensitive, or high risk enforcement situations.
• Foster a collaborative, respectful, and professional team environment.
• Participate in recruitment, onboarding, training, and performance evaluation of Bylaw staff.
• Address performance concerns in accordance with City policies and collective agreement provisions.
• Provide operational input into the development and amendment of bylaws and enforcement policies.
• Track enforcement statistics, prepare summary reports, and analyze trends to inform service delivery.
• Ensure staff receive required safety training and adhere to safe work procedures in field operations.

• Oversee and participate in the investigation of bylaw complaints and enforcement matters.
• Interpret and apply municipal bylaws, policies, and applicable legislation.
• Conduct inspections and patrols to ensure compliance with bylaws including property maintenance, parking, and animal control.
• Monitor complaint trends and ensure timely follow up and resolution.
• Identify high-risk enforcement situations and coordinate appropriate response strategies.

• Prepare and review files, evidence, and documentation for enforcement actions.
• Prepare Crown briefs and related materials for court proceedings.
• Represent the City in Provincial Court or other legal proceedings as required.
• Ensure enforcement activities are conducted in a legally defensible and procedurally fair manner.

• Provide public education and outreach to promote awareness and voluntary compliance with bylaws.
• Respond to inquiries and complaints from the public, stakeholders, and elected officials in a professional and timely manner.
• Liaise with residents, businesses, and community groups to address concerns and support compliance.

• Collaborate with internal departments and external agencies (e.g., RCMP, social services, health agencies) to address complex community issues.
• Engage with individuals experiencing homelessness, mental health challenges, or other vulnerabilities in a respectful, empathetic, and safety‑focused manner.
• Support coordinated, multi‑agency approaches to enforcement and community safety.

• Develop, implement, and monitor bylaw enforcement procedures, practices, and initiatives.
• Ensure policies and procedures are current, consistent, and aligned with best practices.
• Prepare reports, correspondence, and recommendations, including reports to senior leadership and Council where required.
• Maintain accurate records, files, and documentation related to enforcement activities.

• Bylaw Compliance, Enforcement and Investigative Skills Level 2 certification.
• Completion of Grade 12, supplemented by relevant training or education in bylaw enforcement,…