Center Manager - PACE

Job Location:

HSRC Fortuna – Fortuna, CA 95540. Position Type:
Full Time. Salary Range: $79,601.60 – $89,592.30 per year. Shift: Monday through Friday, 8am to 5pm.

Redwood Coast PACE with Humboldt Senior Resource Center is looking for a full‑time Center Manager for our Fortuna center. Redwood Coast PACE is a Program of All‑Inclusive Care for the Elderly, a comprehensive health plan for older adults who wish to remain living in their home and community. We provide medical, social, nutritional, rehabilitation, and support services for eligible adults with the goal of helping people stay healthy and independent.

Responsible for the day‑to‑day operations of the Redwood Coast PACE Day Center including management, staffing, budgeting, and compliance responsibilities. Oversees the Interdisciplinary Team (IDT) and the services provided and/or coordinated through the program’s Day Center.

• Coordinates all PACE program activities including assessments, care planning and implementation, preparation for IDT conferences, daily morning briefings, family conferences, service delivery requests, and all related follow‑ups.
• Provides day‑to‑day oversight of contract employees and services serving the IDT.
• Leads and facilitates the IDT, guiding it to achieve its goals, ensuring operational efficiency, and developing therapeutic plans of care for enrollees while addressing changes in conditions or emergent issues according to regulatory requirements, PACE standards, policies, and procedures.
• Monitors IDT approved deadlines, goals, and timelines.
• Participates as a member of PACE’s leadership team, the Quality Improvement Committee, and other relevant sub‑committees.
• Contributes to steps of the enrollment process as needed and maintains coordination between Day Center team members to meet regulatory requirements.
• Coordinates with the Assistant Director of PACE and Quality Assurance Manager to resolve participant rights violations, grievances, appeals, and other issues related to service and quality of care.
• Maintains accountability for the safety and health of program participants and employees, promotes safe work practices, investigates unsafe work and/or incident reports, and provides safety training.
• Promotes participant rights including dignity, self‑determination, access to care, confidentiality, and independence.
• Works collaboratively with the Assistant Director of PACE and Quality Assurance Manager to ensure adequate employee education, training, and competency.
• Coordinates oversight of physical and chemical restraints for participants alongside primary care providers and registered nurses.
• Oversees use of the electronic medical record, identifying improvements, corrections, modifications, and training needs for accurate data.
• Reports maintenance and repair needs to the facilities department and collaborates to ensure completion.
• Facilitates recruiting, interviewing, hiring, orienting, training, supervising, coaching, evaluating, disciplining, and terminating program employees, students, and volunteers.
• Completes IDT discipline‑specific competencies for direct reports.
• Manages and acts as direct supervisor for assigned personnel including Day Center Care Partners, Receptionist/Center Coordinator, Activity Coordinator, Social Workers, Registered Dietitian, Physical Therapist, and Occupational Therapist.
• Ensures adequate daily staffing, assigns duties and tasks, and designates other team leaders as appropriate.
• Arranges employee training and development, ensuring ongoing and program‑compliant in‑service training and documentation.
• Reports personnel matters to the Assistant Director of PACE concerning employee relations and morale.
• Oversees timesheet completion and leave requests, working with Payroll for accuracy and timeliness.
• Enforces written agency and program policies within the Operations Manual and Employee Handbook.
• Maintains the PACE Emergency Operations Plan and reviews policy and procedures with program employees annually.
• Participates in program policy and procedure development.
• Continually seeks better ways for delivering services and communication with participants.
• Provides…