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Disputes & Chargeback Program Lead — Scale & Automate
Job in
Foster City, San Mateo County, California, 94420, USA
Listed on 2026-09-09
Listing for:
Neura Market
Full Time
position Listed on 2026-09-09
Job specializations:
-
Business
Risk Manager/Analyst
Job Description & How to Apply Below
Replit is the agentic software creation platform that enables anyone to build applications using natural language. Replit is scaling a Disputes and Chargeback Program within its Trust and Safety Operations to own the end-to-end lifecycle, policies, and automation for premium customer interactions.
You will investigate disputes, design SOPs, monitor metrics, and partner with Engineering, Legal, and Finance to reduce chargeback volume while preserving strong customer trust as the platform grows.
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