Fleet Support Engineer
Job in
Foster City, San Mateo County, California, 94420, USA
Listed on 2026-05-25
Listing for:
Lancesoft
Full Time
position Listed on 2026-05-25
Job specializations:
-
Engineering
Job Description & How to Apply Below
Fleet Support Engineer - Chassis
Onsite in Foster City, CA | 5 days in office. Domestic travel is required.
As a Fleet Support Engineer - Chassis, you'll be critical to ensuring the operational uptime and reliability of our cutting‑edge fleet, with a specific focus on chassis systems. We're looking for a technical expert who excels at collaborating with cross‑functional teams, meticulously documenting troubleshooting processes, and providing immediate, impactful support for daily fleet operations.
Responsibilities- Serve as the primary technical point of contact for real‑time escalations regarding brakes, steering, suspension and chassis control issues.
- Conduct in‑depth root cause analysis to implement both interim and permanent corrective actions.
- Diagnose and resolve complex issues related to ride quality, vehicle stability, and suspension performance.
- Develop and maintain comprehensive troubleshooting guides for chassis components to empower field technicians and drive knowledge sharing.
- Validate and perform component and vehicle bring‑up/functional verification procedures, with a focus on chassis systems.
- Analyze large datasets to proactively identify systematic issues and recommend preventative actions.
- Be available for night and weekend shifts as needed, with advanced notice provided.
- Be willing to travel occasionally to support various operational locations.
- Minimum of 6 years of relevant experience in transportation, aerospace, or autonomous vehicles, with a focus on Chassis/safety‑control systems/ADAS.
- Bachelor's degree in Electrical/Electronics Engineering, or Mechanical Engineering.
- Hands‑on experience with chassis systems, including but not limited to suspension, steering, and braking.
- Proficiency with interpreting electrical schematics, harness diagrams, and state machine diagrams.
- Experience with debugging Unified Diagnostic Services (UDS) issues.
- Experience with HIL/SIL Firmware Validation methodologies.
- Experience preparing test design and test plans from Firmware requirements or State Machines.
- Embrace a holistic problem‑solving approach, identifying issues across high‑level vehicle functions and driving resolutions down to component‑level detail.
- A proactive self‑starter who can build strong relationships and communicate efficiently and effectively across various teams and in real‑time service operation settings.
- Pass a background check.
- 3+ years specifically in firmware validation for embedded systems.
- Extensive experience with CAN Architecture, including frame‑level troubleshooting using tools like Vector CANalyzer, CANoe, or PCAN.
- Hands‑on experience with fail‑safe/fail‑operational architectures in automotive safety‑critical components such as brakes, steering systems.
- Strong understanding of Embedded Controls (PID loops, state machines) and interfacing with physical sensors/actuators.
- Proficiency in CAPL for automating/reviewing diagnostic routines.
- Experience with electric vehicle technology.
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