Director, Tax Technology & Transformation

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

The Director of Global Tax Technology and Transformation leads the modernization, standardization, and scalability of global tax processes through technology. This role drives transformation initiatives that leverage automation, artificial intelligence, and advanced analytics to optimize tax operations, enhance compliance, and deliver actionable insights. The position collaborates with global tax leaders, Finance, IT, and cross-functional teams to ensure alignment with enterprise objectives and regulatory requirements.

Key Responsibilities:

• Develop and execute a multi-year global roadmap for tax process optimization, aligned with best practices and business strategy.
• Champion scalable, standardized processes supporting growth, complexity, and global consistency.
• Lead the evaluation, selection, and implementation of tax technology solutions.
• Oversee deployment of platforms for tax calculations, reporting, and documentation, ensuring seamless integration with existing systems.
• Pilot and scale automation initiatives to replace manual tasks and drive productivity.
• Design and implement scalable tax processes to reduce manual work, mitigate risk, and improve reporting quality and speed.
• Establish governance frameworks, KPIs, and tracking mechanisms for transformation projects.
• Partner with IT, Data Analytics, Finance Systems, and regional Tax teams to implement unified systems and tools.
• Build and maintain strong relationships with senior and executive leadership, communicating program progress, risks, and opportunities.
• Lead change management efforts for successful adoption of new tools and processes.
• Develop training programs and mentor a high-performing team, fostering a culture of excellence, accountability, and collaboration.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 10 years of progressive experience in Tax, Finance, or related fields, with a focus on process optimization and technology transformation.
• Proven track record in leading global tax technology projects, including ERP implementations, automation, and data analytics.
• Deep understanding of tax compliance, reporting, and regulatory requirements across multiple jurisdictions.
• Strong project leadership, change management, and stakeholder engagement skills.
• Experience with scalable process design, governance frameworks, and KPI development.
• Collaborative mindset with the ability to drive initiatives across multiple teams and regions.
• Bachelor’s or Master’s degree in Accounting, Tax, Finance, Information Systems, or related field, CPA or equivalent preferred.
• Strategic thinker able to translate transformation goals into executable projects.
• Influential leader who inspires others to embrace new ways of working.
• Excellent communication, business writing, and presentation skills.
• High personal accountability, ethical standards, and ability to influence without direct authority.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/

Physical Requirements:

This position will be performed…