More jobs:
IT Support Lead - II
Job in
Foster City, San Mateo County, California, 94420, USA
Listed on 2026-02-16
Listing for:
Spectraforce Technologies
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
Systems Analyst, Technical Support
Job Description & How to Apply Below
IT Support Lead - II
Location – Foster City, CA 94404
Duration: 6 months with possibility of extension
Key Responsibilities- Develop and maintain test plans, test cases, and scripts for eProcurement functionalities.
- Coordinate and execute functional, integration, and user acceptance testing (UAT).
- Validate catalog setup, pricing accuracy, and supplier onboarding workflows.
- Identify, document, and track defects using appropriate tools.
- Work with IT and vendors to resolve issues and retest fixes promptly.
- Maintain detailed documentation of testing processes and outcomes.
- Provide regular status updates and test results to stakeholders.
- Act as a liaison between Procurement, IT, and other relevant teams during testing phases.
- Communicate changes in templates, onboarding processes, and testing protocols.
- Recommend enhancements to testing methodologies and catalog management processes.
- Ensure compliance with best practices and quality assurance standards.
- Technical Skills
- Strong understanding of eProcurement platforms and catalog management.
- Including platforms like SAP S4, Ariba, Open Text VIM, etc.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Familiarity with testing tools and defect tracking systems.
- Analytical & Problem‑Solving
- Ability to identify issues, analyze root causes, and propose solutions.
- Detail‑oriented with a focus on data accuracy and process integrity.
- Project Management
- Ability to manage multiple priorities and meet deadlines.
- Knowledge of project management principles and best practices.
- Communication & Collaboration
- Strong interpersonal skills to work effectively with cross‑functional teams.
- Clear and concise written and verbal communication.
- Interpersonal Competencies
- Communicate effectively and build relationships with representatives of inter‑related organizations.
- Excellent written and oral communication skills.
- Acute attention to detail and an analytical acumen.
- Strong interpersonal and customer service skills.
- Education
- B.S. / B.A. degree in Business (or other related degree programs)
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