Information Technology Support Lead

Contract Term: 6 months with possible extension.

Note:

this is not a W2 / 1099 role. We do not take visa transfer.

• Testing Coordination & Execution
  • Develop and maintain test plans, test cases, and scripts for eProcurement functionalities.
  • Coordinate and execute functional, integration, and user acceptance testing (UAT).
  • Validate catalog setup, pricing accuracy, and supplier onboarding workflows.
  • Identify, document, and track defects using appropriate tools.
  • Work with IT and vendors to resolve issues and retest fixes promptly.
• Process Documentation & Reporting
  • Maintain detailed documentation of testing processes and outcomes.
  • Provide regular status updates and test results to stakeholders.
  • Act as a liaison between Procurement, IT, and other relevant teams during testing phases.
  • Communicate changes in templates, onboarding processes, and testing protocols.
  • Recommend enhancements to testing methodologies and catalog management processes.
  • Ensure compliance with best practices and quality assurance standards.

• Strong understanding of eProcurement platforms and catalog management. Including platforms like SAP S4, Ariba, Open Text VIM, etc.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with testing tools and defect tracking systems.

• Ability to identify issues, analyze root causes, and propose solutions.
• Detail‑oriented with a focus on data accuracy and process integrity.

• Ability to manage multiple priorities and meet deadlines.
• Knowledge of project management principles and best practices.
• Strong interpersonal skills to work effectively with cross‑functional teams.
• Clear and concise written and verbal communication.
• Communicate effectively and build relationships with representatives of inter‑related organizations.
• Excellent written and oral communication skills.
• Acute attention to detail and an analytical acumen.
• Strong interpersonal and customer service skills.

To perform at a proficient level and to be fully qualified, a person would be expected to have: B.S. / B.A. degree in Business (or other related degree programs)