Client Services Engineer

Client Services Engineer

Job Type: Contract

Contract Length: 6 months

Pay Range: $40-45/hr

Start Date:

ASAP

Location:

Onsite - Foster City, CA

Our client, a leader in Technology, is looking for a skilled Client Services Engineer to join their team for a 6 months engagement. This project involves providing employee-facing technical services, troubleshooting issues, increasing efficiency, and improving user experience across the organization. This is a high-impact role that requires a self-motivated professional who can hit the ground running and deliver results quickly.

• Providing technical support for all end user technology services via Service Now and Slack.
• Researching, installing/implementing, and upgrading internal systems and SaaS platforms.
• Supporting conference room systems, printers, digital signage, and other office equipment.
• Working cross-collaboratively on client-side projects to improve security, increase efficiency, or improve user experience.
• Creating and maintaining documentation for internal team processes and user-facing support articles.

• 3+ years of experience in a similar IT Support / Admin role.
• Deep expertise in multi-OS enterprise environments (Windows 10, Ubuntu, Chrome OS, macOS) and Google Workspace administration and troubleshooting. This isn't a learning role—you need to be a subject matter expert.
• Demonstrated ability to work autonomously and manage your own time effectively to meet project goals, leveraging strong critical thinking, problem-solving, and prioritization skills.
• Experience with Active Directory account administration, configuring/troubleshooting Single-Sign on (Azure, Okta, Ping, etc.), and a solid understanding of basic networking concepts (VPN, DHCP, DNS, etc.).
• Strong communication skills to provide clear and concise status updates and support for end-users, along with familiarity with ticketing and documentation tools like Service Now, Jira, or Confluence.

W2 only (No C2C or 1099 contractors) #LI-LG1