Vice President, Gateway Services Products

Job Description

Visa’s Gateway Services is responsible for the front door into the Visa network, providing the secure connectivity, routing, and access mechanisms that allow merchants, acquirers, wallets, and partners to submit transactions into Visa Net. As Visa modernizes its core processing platforms through Open Visa Net (OVN), Gateway Services plays a critical role in evolving legacy access models toward API‑driven, scalable, and globally distributed architectures that safely support new payment flows, regions, and business models.

Gateway Services is also embedding AI and automation across engineering and operations to accelerate delivery, improve resilience, and evolve from reactive operations toward predictive, intelligent platforms aligned with Visa’s 2030 technology strategy.

In this mission‑critical role, you will be at the forefront of leading, defining, and building the next generation of systems that provide connectivity and access into Visa. These access systems are fundamental to the Visa business and among the most mission‑critical platforms  will lead and guide your organization to deliver gateway and access solutions that integrate directly with Visa’s broader efforts to re‑engineer and modernize core processing systems, including Authorization and OVN.

This role requires precise end‑to‑end planning, disciplined resource management, and confident communication at the most senior levels of the company. You will lead an outstanding and expanding global engineering organization and will be expected to identify, mentor, and grow the next generation of leaders.

• Manage and lead a large, globally distributed engineering organization, ensuring teams are engaged, productive, and growing. Provide mentorship and succession planning, act as a force multiplier.
• Implement, deploy, and support mission‑critical gateway and access platforms comprising thousands of servers globally, with expectations of zero downtime and the highest levels of cybersecurity.
• Lead the long‑term strategy and architecture for next‑generation access and gateway systems aligned with Visa Net and OVN modernization.
• Leverage AI and automation to drive innovation, accelerate delivery, and improve operational resilience without compromising accuracy, define and track AI metrics that evidence high‑performing teams.
• Build strong cross‑functional partnerships with Technology, Product, Client Services, and Risk & Compliance, represent Gateway Services and PPD with credibility at senior executive levels.
• Maintain a total quality mindset, ensuring the right processes, tooling, and metrics are in place for sustainable, scalable delivery.
• Drive execution with urgency, clarity, and accountability in a fast‑moving, ambiguous environment.
• Uphold the highest ethical standards and personal accountability.
• Occasional travel to Singapore and other U.S. locations is required.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of experience with an Advanced degree (e.g. Masters/ MBA/JD/MD) or at least 8 years of work experience with a PhD.
• 10+ years of software engineering management experience with progressively increasing scope and responsibility, including leading cross‑geographical teams.

• 15+ years of software engineering experience with deep expertise in mission‑critical, high‑availability platforms.
• Prior experience in payments or similarly regulated environments operating fault‑tolerant systems (99.999% availability or higher).
• Proven track record delivering large‑scale platforms end‑to‑end, including budget ownership, capacity planning, and forecasting.
• Demonstrated, production‑grade use of AI to improve engineering productivity, operational effectiveness, and production support.
• Strong capability in hiring, retaining, and developing top technical talent, including leadership succession.
• Expertise in open systems and technologies (e.g., Linux, TCP/IP, Java, distributed systems) with a strong security foundation.
• Exc…