Sr. Product Manager, Global Token Services

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Want to build the future payment experience for Visa cardholders around the world?

Imagine being part of an agile team where your ideas transform the payment experience for millions of Visa cardholders globally. The Global Token Services team is looking for Product Managers to join our diverse team, to build new product capabilities and enhancing existing ones. Our platform capabilities will be used by merchants, PSPs and wallets to enable payment experience in their online and physical checkouts.

• Defining product and market requirements by understanding the needs of issuers and merchants/token requestors during token processing.
• Establish detailed business requirements and specifications for existing and new services and products.
• Collaborate deeply with product and other cross-functional teams such as development, architecture, testing, integration, design etc.
• Analyze data to provide actionable insights and iterate product capabilities.
• Proactively identify gaps in the current product offering and lead the effort to develop solutions that drive business value.
• Track payment industry trends, standards and competitive offerings in the e-commerce and mobile payments arena. Identify opportunities for new value-added and differentiated features.
• Coordinate with the regional product teams and internal teams to ensure country/market and regulatory requirements are met, delivered, and tested for a successful launch.
• Participate in client facing discussions, provide feedback, learn, evaluate, and apply in defining product.
• Maintain in-depth knowledge of services (APIs) offered by Digital Solutions Product team.
• Managing, grooming, planning and execution of a steady product backlog in a very fast paced agile environment.
• Perform triage on critical issues, escalating as necessary and communicating consistently and clearly with all concerned parties.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Basic Qualifications:

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD.

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD.
• E-commerce and payment industry knowledge.
• Experience in driving product strategy and go to market.
• Client solutioning experience.
• Product experience that enables excellent user experiences, especially with services for e-commerce or payment systems or financial systems.
• Experience demonstrating strong leadership, self-motivation, accountability, and team player.
• Strong collaboration and communication skills with the ability to effectively work cross-organizationally.
• Demonstrate strong customer centric mindset.
• Successful demonstration of product delivery in either or both Agile (e.g., scrum) and waterfall software development methodologies.
• Ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders.
• Creativity and resourcefulness to overcome unexpected roadblocks.
• Proven track record of taking ownership and driving meaningful results.
• Ability to deliver initiatives from conception through completion.
• Superior analytical and problem-solving skills to synthesize and communicate complex…