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Mac IT Escalation Specialist — Endpoints & IAM
Job in
Foster City, San Mateo County, California, 94420, USA
Listed on 2026-05-26
Listing for:
Replit
Full Time
position Listed on 2026-05-26
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Replit is seeking a full-time Tier 2 Help Desk Technician in Foster City, CA, to provide advanced technical support primarily in macOS environments. This role entails troubleshooting hardware/software issues, mentoring Tier 1 support, and ensuring high-quality user experiences.
The ideal candidate will possess over 4 years of IT support experience, strong expertise in Apple systems, and effective communication skills. Benefits include competitive salary, 401(k) with match, health insurance, and flexible time off.
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