Senior Product Delivery Manager

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

We’re looking for a high-agency Senior Product Delivery Manager to lead cross-functional delivery efforts for new products and enhancements across Visa Direct, ensuring successful execution from concept to market.

The successful candidate will be a dynamic leader who is passionate about developing delivery talent, fostering a culture of ownership and collaboration, and enabling high-performing cross-functional teams to deliver value at pace.

What we expect of you, day to day:

Key Responsibilities:

• Delivery Execution & Performance:
  Lead cross-functional delivery efforts for new product launches and enhancements across Visa Direct, ensuring successful execution from concept to market.
• Partner with Product Managers and Engineering Leads to coordinate execution and roadmap alignment.
• Monitor delivery health and performance using standardized KPIs, identifying risks and implementing mitigations.
• Act as an escalation point for delivery blockers, facilitating resolution and decision-making across teams.
• Ensure requirements are high quality and delivery-ready, and that commercial milestones are met.

Leadership:

• Build and maintain relationships with senior stakeholders, ensuring effective communication across all levels of the organization.
• Provide coaching and mentorship to delivery managers, promoting best practices and continuous improvement.
• Demonstrate Visa leadership principles and foster a culture of transparency and accountability.

Continuous Improvement:

• Drive delivery excellence and continuous improvement across the program team.
• Conduct retrospectives and implement changes to improve delivery outcomes.
• Champion delivery excellence and scalable practices aligned with Visa’s Product Lifecycle Management framework.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

This role is not eligible for immigration/sponsorship, including but not limited to J-1, F-1, CPT, or OPT and employment-based sponsorship such as: H-1B, H-1B1,E-3, O-1, TN and any EAD card holders that may need assistance in the future.

This role is not eligible for relocation.

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 10 + years of experience in program management, Agile Delivery, or Project Management roles, preferably in a software-first Fintech or start-up environment.
• 5+ years of experience as a line manager with a strong track record in coaching and career development.
• Familiarity with Agile and/or scaled Agile frameworks, and delivery best practices in technology-led environments.
• Proven track record of successfully delivering large-scale products or solutions in a matrixed, global organization.
• Demonstrated experience working with cross-functional teams including engineering, product, operations, and compliance.
• Strong problem-solving and decision-making skills, with the ability to resolve conflicts and unblock delivery.
• Excellent communication skills with both technical and non-technical stakeholders.
• A self-starter who takes accountability for getting things done.
• Strong stakeholder management and influencing skills across cross-functional teams.
• Comfortable challenging the status quo and curious…