More jobs:
GLIMS
Job in
Foster City, San Mateo County, California, 94420, USA
Listed on 2026-06-03
Listing for:
Westbourne
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
Data Analyst -
Quality Assurance - QA/QC
Data Analyst
Job Description & How to Apply Below
We are seeking a GLIMS / LIMS Support Analyst to support laboratory systems used within a regulated pharmaceutical / life sciences environment. The role involves providing application support, troubleshooting system issues, managing user access, supporting lab workflows, and ensuring compliance with GMP, CSV, and data integrity requirements.
Key Responsibilities
- Provide day-to-day support for GLIMS / LIMS applications used by QC and laboratory teams.
- Troubleshoot incidents, service requests, and system errors related to sample management, test results, workflows, and reporting.
- Manage user access, roles, permissions, and basic system administration activities.
- Support laboratory instrument interfaces and investigate connectivity or data transfer issues.
- Work with QC, QA, IT, and business users to gather requirements and resolve system issues.
- Document incidents, root cause analysis, change requests, and support activities.
- Assist with GLIMS configuration, master data updates, templates, specifications, and test methods.
- Support validation activities including test scripts, UAT, IQ/OQ/PQ documentation, and change control.
- Ensure compliance with GMP, 21 CFR Part 11, ALCOA+, and data integrity standards.
- Support system upgrades, patches, enhancements, and release testing.
- Create and maintain SOPs, work instructions, and training documentation.
- Liaise with vendors and internal technical teams for issue resolution.
- Experience supporting GLIMS, LIMS, Lab Ware, STARLIMS, Empower, or similar laboratory systems.
- Understanding of pharmaceutical QC laboratory processes.
- Knowledge of GMP, CSV, validation, and data integrity principles.
- Experience with incident management, change control, and documentation.
- Ability to troubleshoot application and workflow issues.
- Strong communication skills with business and technical stakeholders.
- Experience working in regulated pharma, biotech, or life sciences environments.
- Experience with instrument integration.
- SQL knowledge for basic data checks and reporting.
- Familiarity with Service Now, Jira, or similar ticketing tools.
- Experience creating SOPs, validation documents, and test scripts.
- Knowledge of sample lifecycle, stability testing, batch release, and QC workflows.
- Degree in IT, Computer Science, Life Sciences, Chemistry, Biotechnology, or related discipline.
- 2+ years of experience in LIMS / GLIMS support or laboratory systems support.
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