PLM Applications Support Engineer

Duration: 6-12 Months contract (Possible extension or conversion)

This position is responsible for PLM (Product Lifecycle Management) development to handle deployments, installation, customization, configuration, and upgrades. This person should be able to perform configuration, customization, and support CAD and 3DExperience (3DX)/Enovia applications and assist customers with proper usage of 3DX PLM software.

• Installation of 3DX services, apps on Linux environment
• Upgrade 3DExperience major and Fix Packs
• Automate Database refreshes between multiple environments
• Configure reverse proxies, load balancers.
• Should be able to analyse and improve 3DSpace
  
  Indexing performance.
• Responsible for FCS configuration and filestore syncing.
• MS SQL knowledge to analyse slowness and database lock issues.
• Develop new or enhanced methods and techniques to resolve problems.
• Develop software integrations between Enovia and existing database systems using Web Services, XML, and other related development tools.
• Develop Java Program Objects (JPOs) and Tcl/Tk scripts to implement triggers and cleanup existing migrated database information.
• Develop and document test procedures and assist with unit, integration, and regression testing activities.
• Execute testing that covers various use cases and scenarios with business unit processes.
• Comfortable working within cross functional teams, contributing to the overall planning of projects, recommending approaches, identifying resources, and developing timelines.
• Effectively communicate issues and alternative solutions. Takes initiative to achieve value added results and improve upon solutions offered.
• Identify, troubleshoot, and resolve incidents and problems within the Enovia PLM system.
• Perform system diagnostics, troubleshooting and ongoing day-to-day system maintenance.
• Provide end user support, training and mentoring.

• Bachelor’s degree in computer engineering, information systems, computer science or technology related field
• Working knowledge of 3DExperience, CAD Systems like CATIA V6.
• 6+ years of related experience.
• 4+ years of experience with Enovia applications, integrations of ERP, Solidworks, CATIA V6 to the 3DExperience platform, Java, JSP, Windows Server Administration

• Excellent organizational, problem solving, and communication skills, and a willingness to work with teams and individuals.
• Must demonstrate the ability to learn new skills, meet deadlines, embrace new technologies, and follow processes.
• Self-starter with the ability to work with minimal supervision.
• Ability to be customer focused and service oriented.
• Experience gathering and interpreting requirements to develop solutions.