SAP EWM w2

SAP EWM (Enterprise Warehouse Management) – 6‑month contract, Foster City, CA, full‑time w2.

• Currently working with our project team and our technology client to provide Level 2 and 3 Application Support for SAP EWM modules.
• Work in various Logistics Execution (LE) processes and systems including warehousing activity, Handling Unit Management, Serial number management, Inventory management, Stock transfers and handled applications.
• Work on EWM with integration Advanced Production process (S4‑PP), Quality Management (S4‑QM), Enterprise Asset Management (S4‑EAM) and Transportation Management (S4‑Shipment Management & SAP TM).
• Responsibilities focus on fixing issues in the system, understanding business requirements, explaining established processes to business users, and resolving day‑to‑day commonly occurring issues.
• Coordinate with business users to understand their operational issues.
• Resolve issues and provide break‑fixes (incident management), support business with ad‑hoc service requests, and identify and fix root causes (problem management).
• Coordinate issues with third‑party vendors and work with Deloitte offshore teams.
• Participate in regular monitoring of ticket queues in JIRA and Service Now, system monitoring by checking queues, IDocs and batch job executions.
• Communicate regularly with Engagement Managers, project team members, and representatives from various functional and technical teams, including escalating matters that require additional attention and consideration from engagement management.
• Independently and collaboratively lead client engagement work streams focused on improvement, optimization, and transformation of processes, including implementing leading‑practice workflows, addressing deficits in quality, and driving operational outcomes.

• Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
• 5+ years of SAP WM/EWM – Working knowledge of all EWM processes – Outbound, Inbound, Internal process.
• 5+ years of S4 HANA experience.
• Experience working with distributed teams at offshore and nearshore.
• 5+ years of hands‑on functional configuration and design experience with SAP EWM.
• Must be able to work onsite or be able to travel every day to client location in Foster City, CA or San Francisco Bay area and assist business users on the ground.
• Ability to travel on average, based on the work you do and the clients and industries/sectors you serve.

• Experience with SAP ASAP and Agile methodologies.
• Experience with other SAP modules (MM, SD, PP, QM, EAM).
• Analytical/ Decision‑Making responsibilities.
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
• Can operate independently or with minimum supervision.
• Excellent communication skills.