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Information Technology Operations Specialist
Job in
Foster City, San Mateo County, California, 94420, USA
Listed on 2026-07-31
Listing for:
WorkGenius Group
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
IT Business Analyst, Business Systems & Technology Analysis, Systems Analyst, Systems Engineer
Job Description & How to Apply Below
Onsite in Foster City, CA | 5 days in office
Shift: Thursday through Monday; 7:00AM - 4:30PM
Role Overview:
We’re looking for a hands-on IT Operations Specialist to support our Technical Operations (Tech Ops) function within a real-time Fusion Center environment in Foster City, CA. The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows. This role is fully on-site in a secure facility and plays a key part in capturing and improving the technical backbone of live operations.
Core Focus Areas:
- Shadowing and documenting live operational workflows, dependencies, and system interactions
- Mapping technical processes and identifying bottlenecks or inefficiencies
- Coordinating with cross-functional teams (Ops, Dev Ops, Infrastructure, Engineering) to streamline workflows
- Drafting clear process documentation and improvement recommendations
- Communicating findings to both technical and non-technical stakeholders
Key Requirements:
- Strong technical documentation and analytical capability
- Excellent communication and interpersonal skillscient? [
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