Care Coordination Services Consultant

Are you passionate about guiding youth and families through complex systems of care? As a Care Coordination Services Consultant, you’ll provide intensive case management, connect families to critical resources, and advocate for long-term stability and well‑being. Make a lasting impact every day while growing in a supportive and mission‑driven organization. Support Youth. Empower Families. Change Lives – Become a Care Coordination Services Consultant

Starting Pay: $22-24/hour

Full-Time Schedule – Monday-Friday but must be available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays based on your family’s needs.

• Medical, Dental, and Vision Insurance – Quality care with free Boys Town Clinic services (not applicable to sites)
• 401(k) Retirement Plan – 100% Employer Match up to 6%, fully vested in 5 years
• Paid Vacation, Sick Leave, and Holidays – Start accruing vacation time immediately
• Tuition Assistance – Continue your education
• Employee Assistance Program – Confidential support services
• Life and Long-Term Disability Insurance – Company‑paid for security and peace of mind

• Provide strengths-based, trauma-informed case management services
• Coordinate community resources for youth and families
• Support families in navigating child welfare, mental health, education, and justice systems
• Monitor service plans, provide crisis intervention, and promote permanency planning
• Maintain accurate documentation and compliance

• Bachelor’s degree in Human Services or related field required
• 1+ year of experience working with children and families
• Valid driver’s license and reliable transportation required
• Strong communication, advocacy, and organizational skills
• Ability to provide own transportation to complete travel requirements of the job required.
• Meet auto insurance requirements established by Boys Town policy and/or State and Local laws and pass an annual Motor Vehicle Registration (MVR) check required.
• Available rotationally to provide crisis response and must be available to work non‑traditional business hours including early mornings, nights, weekends, and holidays required.
• Additional education or experience may be required due to state or contractual requirements.
• Florida:
  Must be a Certified Behavioral Health Case Manager (CBHCM) or have the ability to obtain certification within 6 months of hire.

• Must manage emotionally challenging situations
• Travel to homes and community settings required
• Must meet all Boys Town driving, safety, and training requirements

Other Duties:
This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:
Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental and emotional) situations encountered on the job without compromising their health and well‑being or that of their fellow employees, youth, or families. Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive to casual and leisurely, in both indoor and outdoor settings.

While performing the duties of this job, the employee is subject to outside weather conditions and maybe required to visit homes with substandard living conditions and domestic pets. Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:
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