Quality Technician

Quality Technician

MAPAL Inc. is the US subsidiary of the MAPAL Group. It employs more than 160 team members at two locations in the United States to ensure superior customer satisfaction. The site in Fountain Inn, South Carolina, is the US Centre of Competence for solid carbide tools. A special focus lies on the US aerospace industry which is closely supported with an Aerospace Test Centre on site.

The MAPAL Group is an international supplier of precision tools for the machining of almost all materials. The family business has 4,850 employees worldwide and sees itself as a technology partner to its customers. Interesting and challenging tasks, good opportunities for development and the attractive working conditions of a modern company are the basis for long-term working relationships.

Your tasks:

• Perform in-process, first-piece, final, and receiving inspections of all assigned product lines in accordance with customer requirements, engineering specifications, and MAPAL quality standards.
• Demonstrate comprehensive knowledge of applicable inspection standards, acceptance criteria, and quality requirements for all product families.
• Perform shrink-fit assembly operations in accordance with documented procedures and work instructions.
• Read and interpret engineering drawings, sketches, specifications, and Geometric Dimensioning & Tolerancing (GD&T) requirements.
• Follow and execute verbal instructions, written procedures, work instructions, and traveler/router requirements accurately and consistently.
• Utilize precision measuring equipment including, but not limited to, micrometers, calipers, indicators, optical measuring systems, Zoller, Kelch, Walter Helicheck, and other approved inspection equipment.
• Verify cutting tool geometry characteristics including diameter, length, runout, concentricity, radius, profile, core diameter, and other critical dimensions.
• Access and utilize SAP and other business systems to accurately enter inspection results, material dispositions, inventory transactions, and production-related information.
• Record inspection results by completing inspection reports, documenting nonconformances, summarizing rework and scrap activities, and maintaining quality records.
• Collect, compile, and analyze statistical quality data to support process monitoring and continuous improvement initiatives.
• Assist in the development, revision, and validation of inspection methods, inspection plans, and quality documentation.
• Support root cause investigations, corrective actions, and containment activities related to internal and external quality concerns.
• Verify that all inspection and measurement equipment is calibrated, properly maintained, and functioning in accordance with established procedures.
• Identify, segregate, and report nonconforming material in accordance with documented quality procedures.
• Provide quality-related support and guidance to production personnel to ensure process compliance and product conformity.
• Maintain organized, clean, and audit-ready work areas in accordance with MAPAL standards and 5S principles.
• Demonstrate and promote MAPAL values, behaviors, safety expectations, and quality culture in all work activities.
• Participate in departmental training, continuous improvement projects, audits, and cross-functional quality initiatives as assigned.

Your profile:

• Positive, "can do" attitude with a commitment to quality, teamwork, continuous improvement, and customer satisfaction.
• Minimum three (3) years of experience, formal education, technical training, apprenticeship, or equivalent on-the-job training in manufacturing, quality inspection, machining, or a related technical field.
• Experience in precision cutting tool manufacturing and inspection is preferred but not required.
• Demonstrated proficiency using precision measuring equipment including micrometers, calipers, indicators, height gauges, optical measuring systems, and other calibrated inspection equipment.
• Strong understanding of geometric principles, dimensional relationships, and measurement techniques.
• Ability to inspect products to specified tolerances and verify compliance with engineering drawings, customer requirements, and MAPAL quality standards.
• Proficient in reading and interpreting engineering drawings, specifications, GD&T, and work instructions.
• Working knowledge of cutting tool geometry, metal cutting principles, and manufacturing processes is preferred.
• Strong Microsoft Office skills, particularly in Excel, Word, and Outlook, with the ability to document inspection results, analyze data, and prepare reports.
• Experience utilizing ERP systems, preferably SAP, for transaction processing and record maintenance.
• Strong analytical, problem-solving, and decision-making skills.
• Detail-oriented with the ability to manage multiple priorities while maintaining a high degree of accuracy.
• Effective verbal and written communication skills with the ability to work collaboratively across…