Inside Sales Representative

Join the Experts in Fleet & Heavy Equipment Glass Services

Founded in 1996 and headquartered in Raleigh, North Carolina, Fleet Glass Services (FGS) is a trusted leader in glass repair, replacement, and installation for fleet vehicles, specialty units, and heavy equipment. We proudly serve fleet managers, maintenance teams, mining operations, and risk management professionals across the region.

Our technicians are highly trained and committed to delivering exceptional service with a strong focus on quality, safety, and reliability. At FGS, we don’t just fix glass — we keep fleets moving.

We’re looking for a Inside Sales Representative to join our skilled and dedicated team. You’ll be part of a close-knit crew that values craftsmanship, safety, and customer satisfaction.

As a Inside Sales Representative at FGS, you’ll be responsible for:

• Conduct high‑volume outbound cold calls to MSHA‑regulated facilities, mining operations, heavy‑equipment companies, and commercial fleets.
• Generate qualified leads and schedule on‑site assessments for the outside sales team.
• Build and manage a growing sales pipeline within Salesforce CRM (or other CRM tools).
• Research and identify new prospects through online resources, industry lists, and territory data.
• Maintain accurate, detailed records of all interactions, follow‑ups, and lead status.
• Support territory development by coordinating with the outside sales and service teams.
• Follow up with warm leads, dormant accounts, and inbound inquiries to convert opportunities.
• Meet or exceed monthly KPIs for outbound activity, lead conversion, and revenue contribution.

We’re looking for someone who brings:

• Experience in inside sales, telemarketing, lead generation, or business development preferred.
• Salesforce CRM or other CRM system experience strongly preferred.
• Comfortable cold calling industrial, fleet, or mining‑related companies.
• Strong communication skills—professional, confident, and persistent.
• Highly organized with the ability to track multiple accounts and follow‑up cycles.
• Ability to learn technical aspects of glass services for heavy equipment and fleets.
• Self‑motivated, competitive, and able to work independently within a structured environment.

• Familiarity with MSHA environments
  , heavy equipment, or industrial service offerings.
• Experience selling into construction, mining, commercial trucking, or similar sectors.
• Background in B2B industrial services, parts, maintenance, or equipment sales.

• Competitive pay and benefits
• Opportunities for training and advancement
• Supportive team environment
• Work that makes a real impact on safety and operations