Student Services Specialist; TRANSFER

Position is limited to current transfer candidates with CCCD and is grant funded. If you are not a current transfer candidate, please do not apply.

Coast Community College District, Fountain Valley, California Benefits: medical, dental, vision, vacation time, paid holidays, sick time, 403(b), retirement plan, pension.

Performs a full range of administrative, programmatic, and technical duties in support of student services programs. Coordinates and supports the delivery of daily activities and operations within a special program area. Works closely with administration, faculty, management, external entities, staff, and students.

• Coordinates projects and activities for a student services program.
• Provides technical information to students, instructors, counselors, and others in the assigned program.
• Works with students, counselors, instructors, and other staff to address students' needs and advocates for student needs.
• Creates, maintains, and delivers program resource information, presentations, reports, correspondence, and promotional materials.
• Assists with preparation and planning schedules for workshops, informational sessions, and program orientations.
• Provides information and technical assistance regarding specialized program guidelines and applicable state and federal laws, college and program policies, rules, and regulations.
• Interprets and conveys specialized program guidelines and applicable laws, policies, rules, and regulations to students, instructors, counselors, and others.
• Maintains approved budgets, transaction records, and audit trails, including those for projects and grant‑funded activities.
• Researches and reconciles expenditures, initiates budget allocation changes, and reassigns funds to and from various accounts working with accounting staff to ensure compliance with business practices and regulations.
• Meets with prospective and enrolled students individually and in groups to provide program‑related guidance and advisement.
• Prepares, designs, and maintains correspondence, reports, presentations, brochures, and various program materials.
• Collects, updates, and maintains relevant confidential student information in student database and files, and/or special program databases.
• Monitors and responds to requests for service, and refers/schedules student appointments for program services, maintaining records related to student changes and needs.
• Verifies and reviews forms for completeness, accuracy, and quality control against established policies and procedures.
• Assists with hiring process for student assistants and other staff.
• Schedules, trains, and provides work direction to student assistants and/or other staff.
• Researches and assists in analyzing and interpreting guidelines and regulations associated to assigned program.
• Coordinates workflow and the implementation of policies and procedures.
• Performs technically complex and difficult student advising and processing with minimal supervision.
• Assists with data collection for preparation and dissemination of program reports and maintains necessary database records.
• Develops, creates, maintains, and disseminates program communication materials.
• Plans, organizes, facilitates, and assesses co‑curricular student activities, excursions, and events.
• Serves as program liaison on campus, district‑wide, and among external entities such as community organizations, local and state institutions, and partner organizations.
• Performs other related duties as assigned that support the objective of the position.
• Abides by all district policies and procedures, including Board Policy 3050 – Code of Professional Ethics.

• Working knowledge of principles and practices associated with assigned program within higher education environment.
• Basic knowledge of and use of learning, communication tools, and technologies.
• Proficient knowledge of computer applications including common office productivity software, internet, and platforms supporting academic and higher education.
• Proficient knowledge of specialized, program‑specific computer applications or reporting databases.
• General knowledge to support curriculum…