Director of AI

United States, California, Fountain Valley

Title: Director Responsible AI

Location: Fountain Valley, CA

Department: Information Systems

Status: Full-time

Shift: Day

Pay Range*: $176,945-$243,298/annually

Memorial Care is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to Memorial Care's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

The Director of Responsible AI is accountable for establishing, leading, and continuously evolving Memorial Care's enterprise framework for the safe, ethical, transparent, and compliant use of artificial intelligence across the health system. This role ensures that all AI-enabled solutions - whether internally developed, externally sourced, embedded within vendor platforms, or operationalized through clinical and business workflows - are appropriately evaluated, governed, monitored, and aligned with Memorial Care's mission, values, regulatory obligations, and risk tolerance.

Serving as Memorial Care's central authority for AI governance, the Director defines and operationalizes standards, policies, controls, and approval pathways that enable innovation while safeguarding patient safety, clinical quality, data privacy, security, and operational integrity. This includes establishing consistent criteria for AI use cases, model risk classification, lifecycle oversight, and accountability, as well as ensuring that ethical considerations such as fairness, bias mitigation, transparency, explainability, and human oversight are embedded into AI design and deployment decisions.

The Director of Responsible AI acts as a strategic advisor and trusted partner to Information Services leadership and collaborates closely with Legal, Compliance, Privacy, Information Security, Quality, Clinical, Operational, and Enterprise Risk stakeholders. Through these partnerships, the role aligns AI initiatives with regulatory requirements, accreditation standards, and internal governance processes, while proactively identifying, assessing, and mitigating emerging risks associated with AI technologies.

The Director also plays a key role in guiding leadership decision-making on AI investments, vendor selection, and enterprise readiness.

In addition, the role is responsible for establishing sustainable operating models for responsible AI, including governance forums, escalation mechanisms, documentation standards, monitoring and audit practices, and education and awareness programs. By promoting a culture of accountability and responsible innovation, the Director enables Memorial Care to leverage AI capabilities in a manner that enhances patient outcomes, supports caregivers and staff, improves operational efficiency, and maintains public trust.

• Demonstrates professionalism and confidence to be able to regularly interact with senior leadership and executives on strategy, planning and operational execution.
• Functions as an advocate and serves as a positive role model for encouraging others to embrace innovative changes and transformation associated with IS projects.
• Manages multiple vendor relationships, support and deliverables working to negotiate terms to best meet Memorial Care's requirements.
• Further define, implement, and maintain Memorial Care's enterprise AI governance and Responsible AI framework.
• Establish AI intake, review, and approval processes for new AI use cases and AI-enabled vendor solutions.
• Chair or support AI governance committees and provide clear recommendations on AI approval, restriction, escalation, or rejection.
• Assess AI initiatives for risk, including data use, privacy, security, bias, transparency, clinical safety, and operational readiness.
• Ensure human-in-the-loop controls, escalation pathways, and post-deployment monitoring are defined and enforced.
• Partner with Legal, Compliance, Risk Management, Cybersecurity, Privacy, and Quality teams to ensure regulatory and policy alignment.
• Oversee vendor AI due diligence, including evaluation of model behavior, data handling, contractual safeguards, and ongoing performance monitoring.
• Develop and deliver AI literacy and responsible-use guidance for leaders and staff.
• Serve as an executive advisor on AI risk posture, governance maturity, and emerging regulatory or technology trends.
• Build and lead a multidisciplinary team…