Senior Information Technology Analyst

What do you value in your next job?

At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further.

We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service.

We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts.

We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders.

We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals.

We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices.

OC San is currently looking to fill the role of a Senior Information Technology Analyst.

Under direction, performs advanced professional-level information technology support duties in the analysis, design, evaluation, development, programming, testing, implementation, documentation, and maintenance of a wide variety of systems and programs for OC San; provides support to departments with complex computer systems and programs and/or enterprise systems; performs database management duties; troubleshoots, analyzes, and resolves difficult and complex systems and network hardware and software problems;

administers network and system security; serves as a project manager on assigned projects; evaluates and recommends current and third party systems and applications; provides highly technical support, expertise, and training to end users; and performs duties as assigned.

Specifically, this Senior IT Analyst will be responsible for:

• Partnering with stakeholders across OC San to analyze operations, processes, systems, and data and translate business needs into clear business and technical requirements.
• Facilitating interviews, workshops, and process-mapping sessions to document current- and future-state workflows, identify gaps, prioritize requirements, and build stakeholder consensus.
• Performing quantitative and qualitative business process and data analysis; evaluating systems and applications; and recommending practical process and technology improvements.
• Preparing business cases, project charters, functional requirements, process maps, data flow diagrams, use cases/user stories, acceptance criteria, feasibility and cost/benefit analyses, and other project and system documentation.
• Serving as project manager for assigned information technology initiatives; defining scope and objectives and developing schedules, resource plans, budgets, and communication plans.
• Leading cross-functional project teams and coordinating vendors and contractors; monitoring deliverables, schedules, budgets, risks, issues, dependencies, and changes and reporting project status.
• Developing test plans and coordinating testing, implementation, training, change management, and transition-to-support activities; validating that solutions meet business and technology requirements.
• Providing advanced analysis and support for complex business applications and processes; resolving difficult issues and recommending ongoing enhancements.

Required:

Desired:

• Experience performing advanced business analysis for complex enterprise or cross-functional information technology initiatives, including eliciting, analyzing, documenting, validating, and prioritizing requirements.
• Experience documenting current- and future-state processes and preparing gap analyses, functional requirements, process maps, data flow diagrams, use cases/user stories, and acceptance criteria.
• Experience managing multiple information technology projects through the full lifecycle, including leading cross-functional teams, coordinating…