Supervisor, International Logistics

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Tomorrow's most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier. MPA provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. In addition to the distribution of genuine service parts, the MPA Accessories division develops accessories for Hyundai, Kia, and Genesis - which are installed on new vehicles in the United States and Canada.

The Supervisor, International Logistics Operations is responsible for leading MPA's daily international inbound transportation operations and supervising employees responsible for regional import transportation, customs clearance coordination, shipment visibility, carrier and broker coordination, and international freight invoice administration.

The position ensures the timely, accurate, compliant, and cost-effective movement of imported parts and accessories through delivery to MPA's Parts Distribution Centers and completion of the related freight billing process. The Supervisor establishes operational priorities, develops team capabilities, manages service-provider performance, resolves shipment and billing exceptions, and uses data analytics to improve service, cost control, financial accuracy, and operational visibility.

Reporting to the Sr. Manager, International Logistics, the position collaborates with Hyundai MOBIS Korea, customs brokers, carriers, freight payment providers, PDC Operations, Compliance, Exports, Finance, Systems, Supply, and other internal stakeholders. Working knowledge of customs compliance and familiarity with export operations are preferred to support effective coordination, escalation, and business continuity.

• Lead international inbound transportation activities from confirmed vessel departure, air shipment departure, or cross-border transportation through customs clearance, final delivery, and, where applicable, empty-equipment return.
• Oversee ocean, air, cross-border, intermodal rail, transload, over-the-road, and courier transportation within the team's defined operational scope.
• Manage courier shipments delivered to MPA's PDC network and direct-to-dealer shipments, including shipment visibility, delivery confirmation, and exception resolution.
• Monitor in-transit milestones, customs clearance status, rail movement, cargo availability, transload activity, courier status, delivery scheduling, container returns, and operational exceptions.
• Coordinate international shipment requirements with the Inbound Planning and Delivery Coordination function and PDC Operations to support the broader inbound delivery schedule.
• Manage drop-and-hook and live-unload requirements while considering PDC capacity, equipment availability, last free dates, delivery priorities, and accessorial cost exposure.
• Manage risks associated with aging cargo, last free dates, detention, demurrage, storage, chassis usage, and delivery delays.
• Establish operational priorities and lead the timely resolution of in-transit, clearance, rail, transload, courier, delivery, equipment, and service-provider exceptions in coordination with carriers, customs brokers, drayage providers, PDCs, international affiliates, and internal stakeholders.
• Maintain effective escalation procedures, contingency plans, operational controls, and business continuity coverage.

• Supervise, coach, and develop employees responsible for international inbound transportation and freight invoice administration.
• Establish team priorities, performance expectations, workload assignments, and development plans.
• Allocate resources based on shipment volume, invoice volume, complexity, employee capability, and business needs.
• Conduct performance evaluations, provide feedback, approve time records, and address employee performance concerns.
• Promote cross-training and backup coverage across transportation operations, shipment coordination, customs-clearance support, and freight billing.
• Ensure standard operating procedures, desk instructions, and training materials remain accurate and current.
• Build a collaborative team culture focused on accountability,…