Director Inmation Security

Who we are We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks, precious metals and commodities they want — with any sized budget, 24/7.

Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing. Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry.

So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

As a Director, Information Security your mission will be to ensure the protection, integrity, and confidentiality of our organisation's information assets. You will manage and grow our GRC function in a regulated fintech environment. You’ll lead a small team (e.g., Associates to Senior Specialists), own the GRC operating rhythm (risk, controls, audits, third-party oversight), and ensure we stay continuously audit-ready while scaling responsibly.

This is a hands‑on leadership role: you will set direction, coach and develop the team, and partner with senior stakeholders across Technical Operations, Engineering, IT, Compliance, Risk, Legal, and Procurement to drive effective, proportionate security governance.

Strategy, governance & risk accountability:
Define and maintain the multi‑year information security strategy and roadmap aligned with business objectives, risk appetite, and regulatory requirements. Establish security governance: decision forums, risk acceptance thresholds, exception processes, and clear accountability across the organization. Ensure effective enterprise security risk management, including identification of material risks, treatment plans, and board-level reporting. Security program leadership (end-to‑end):
Lead, scale and oversee security capabilities across domains (GRC/ISMS, Security Operations, App Sec, Cloud/Infrastructure Security, IAM, Security Architecture). Ensure security is embedded into product and engineering delivery (secure SDLC, threat modeling, security‑by‑design guardrails). Define security standards, controls and minimum baselines; drive consistent implementation across entities, regions, and critical systems. Compliance, audits & regulatory engagement:
Oversee external and internal assurance programs (e.g., ISO 27001, SOC 2, PCI DSS, partner assurance) and ensure continuous audit readiness. Lead/coordinate security‑facing regulatory engagement: examinations, requests for information, remediation commitments, and follow‑ups. Ensure security requirements are integrated with broader compliance obligations and operational resilience expectations. Third‑party & supply chain security:
Set third‑party security strategy for critical suppliers (due diligence, ongoing monitoring, contractual security requirements, and exit/continuity considerations). Ensure oversight of outsourcing/critical ICT providers consistent with regulatory expectations and business criticality. Stakeholder management & security culture:
Act as an advisor at all levels: communicate security risk in business terms and drive alignment on tradeoffs. Partner with Engineering, Product, IT, Compliance, Risk, Legal, Procurement, and Internal Audit to deliver outcomes. Champion security awareness and accountability across the company.

Typically 10–15+ years in information security, including leadership of multiple security domains and senior stakeholder management. Demonstrated success building and scaling security programs in regulated environments…