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Season Ticket Member Services & Retention Specialist

Job in Foxborough, Norfolk County, Massachusetts, 02085, USA
Listing for: Kraft Group LLC
Seasonal/Temporary position
Listed on 2026-07-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Kraft Group LLC is seeking a Membership Services Representative in Massachusetts to deliver proactive and reactive customer service to a large base of full-season members. The role also serves as the main contact for members on Revolution game days and aims to meet sales and activity targets.

The position involves high-volume calling, CRM upkeep, coordinating with the ticket office, and collaborating on member events with the retention team.

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