Senior Orthopedic Technician​/Durable Medical Equipment Coordinator

Site:
Brigham and Women's Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Responsible for providing specialized support in the diagnosis, treatment, and management of orthopedic conditions under the direction of the orthopedic surgeon. Train other employees, ensuring that patient care is delivered accurately and efficiently. Assists in the application of casts, braces, splints, and other orthopedic devices, and may also assist in surgical procedures. Under the direction and supervision of the site Administrative Manager and Orthopedic Technician Manager, this position is responsible for providing orthopedic services to patients, including casting, splinting and the fitting of durable medical equipment.

In addition, this position is responsible for managing all activities associated with a durable medical equipment program including: gathering necessary paperwork to facilitate billing, utilizing a DME software system to manage authorization checks, collecting payments at the time of service as needed and inventory management. This position is primarily located in Foxboro, MA; however, travel to other sites (i.e Boston, Waltham) might be required at times.

Does this position require Patient Care?
Yes

• Applies knowledge and skills of cast application, traction set‑up and maintenance in carrying out designated responsibilities
• Acts as a resource where expertise is requested in orthopedic devices; may train and provide guidance to other orthopedic technicians
• Plans, implements, and monitors appropriate spending and budget for orthopedic supplies and equipment.
• Collaborates with physicians and nurses regarding the impact of practice or cost and utilization of orthopedic equipment and supplies.
• Collaborates with clinical staff on an ongoing basis regarding orthopedic quality improvement activities and orthopedic improvement.
• Identifies critical indicators which will be used to monitor and evaluate quality.
• Prepares and knows the specific uses of all equipment and supplies used for orthopedic procedures.

Education

• High School Diploma or Equivalent required
• Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Basic Life Support (BLS Certification) – preferred
• Orthopaedic Technologist Certification (OTC) – National Board for Certification of Orthopaedic Technologists, Inc. – preferred

Experience

• Minimum of four years experience as an orthopaedic technician
• Experience as a Medical Assistant a plus

Knowledge,

Skills and Abilities

• Strong knowledge of standard orthopedic procedures and practices.
• Strong knowledge of orthopedic devices and appliances and proper fitting.
• Strong knowledge of medical terminology pertaining to orthopedics use.
• Communicate effectively when instructing patients in the use and care of orthopedic devices and appliances.
• Maintain effective working relationships with practitioners and other health center support staff.
• Be sensitive to and communicate effectively with diverse patients.

• Standing Frequently (34‑66%)
• Walking Frequently (34‑66%)
• Sitting Occasionally (3‑33%)
• Lifting Frequently (34‑66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34‑66%) 20lbs - 35lbs
• Pushing Occasionally (3‑33%)
• Pulling Occasionally (3‑33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34‑66%)
• Stooping Occasionally (3‑33%)
• Kneeling Occasionally (3‑33%)
• Crouching Occasionally (3‑33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34‑66%)
• Gross Manipulation (Handling) Frequently (34‑66%)
• Fine Manipulation (Fingering) Frequently (34‑66%)
• Feeling Constantly (67‑100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67‑100%)
• Vision - Near Constantly (67‑100%)
• Talking Constantly…