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Rapid-Response IT Service Desk Dispatcher
Job in
Foxborough, Norfolk County, Massachusetts, 02085, USA
Listed on 2026-08-20
Listing for:
The Kraft Group
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
The Kraft Group in Foxborough, MA is seeking a Service Desk Dispatcher to be the primary IT support contact, triaging and routing incidents within the ITSM system and delivering strong customer service.
You will log, prioritize, and escalate requests, monitor queues, and provide Tier I support for Windows, Microsoft 365, printers, VPN, and mobile devices. On-site support at Gillette Stadium and corporate offices is required.
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