Nurse Manager Primary Care BWH Foxboro
Listed on 2026-02-18
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Nursing
Healthcare Nursing, Director of Nursing, Charge Nurse, Nursing Home
Site
The Brigham and Women's Hospital, Inc.
LocationBrigham and Women's Primary Care Foxborough – Foxborough, MA (Full time / 40 Hours)
About this role- Oversee clinical and nursing operations for Primary Care practice within a multispecialty building.
- Direct work for Clinical Practice Supervisor (current staff includes: 6 Nurses, 22 Medical Assistants).
- Direct quality and process improvement within a Triad leadership model with Medical Director and Practice Manager.
Directs, plans and coordinates the service activities and staffing performance of professional nursing and auxiliary nursing personnel in rendering quality patient care. May provide direct patient care.
Essential Functions- Ensure the development, implementation, and evaluation of staff onboarding, training, and education.
- Provide ongoing coaching and performance feedback for staff.
- Ensures a positive work environment that is safe for patients, visitors and staff.
- Coordinating unit activities with other hospital departments of the hospital.
- Develops and implements staffing plans.
- Performs other duties as assigned.
- Complies with all policies and standards.
- Patient Care (indirect/direct):
Yes
The RN Nurse Manager (Nurse Manager) is a valued member of the clinical leadership team. The primary responsibility of the Nurse Manager is to coordinate and expedite the clinical operations of a multi‑disciplinary team, ensuring an exceptional patient experience. The Nurse Manager reacts to the immediate operational needs of the practice, supervising and directing other members of the interdisciplinary team to further the coordination and advancement of care of patients.
Develops strong collaborative relationships across roles, disciplines and departments with a focus that ensures the needs of patients are addressed. The Nurse Manager is accountable for facilitating an appropriate response to the access needs of patients in alignment with practice‑based resources.
Coordinate and expedite clinical operations including, but not limited to:
- Directs, delegates and monitors quality of care delivered by the health care team.
- Functions within and across interdisciplinary teams in a manner that promotes coordination, mutual respect and timely response to the patient's health care needs.
- Recognizes the impact of systems on health care delivery.
- Facilitates development of workflows and pathways that ensure the coordination of care across all settings with particular attention to transitional needs.
- Facilitates huddles, promotes and models effective, respectful communication.
- Utilizes a critical thinking approach to problem solve and make decisions.
- Identifies and evaluates operational clinical needs and resolves concerns early.
- Role models and facilitates change within the health care team to respond to emerging practice and organizational needs.
- Fosters and implements innovative thinking to create alternative solutions.
- Manages all resources to support optimal care of patients seeking primary care services in the clinic, telephonically and electronically including Gateway, telehealth, and other emerging care delivery models.
- Models and promotes health care team building and leadership skills.
- Develops strong collaborative relationships across roles and departments with a focus to ensure timely accesses of emerging needs of patients are addressed.
- Occasionally participates on committees or broader organizational initiatives as required.
- Provides clinical oversight and support as needed to nursing staff and medical assistants in collaboration with the Medical Director and Practice Manager.
- Manages changes in Nurse/MA staffing schedule and appropriately adjusts resources to ensure patient care and operational needs of the practice are met.
- Authorizes hours worked by nursing staff and medical assistants, including any overtime. Direct recipient of sick and tardy calls for clinical staff.
- Assumes accountability for evaluation of performance of RNs, LPNs and Medical Assistants under the delegation/direction of the nurse manager.
- Participates in the selection, supervision and of…
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