Manager, Accounts Receivable

Definitive Healthcare is hiring a mid-level Manager, Accounts Receivable. This is a full-time role in Framingham.

We are seeking a Manager, Accounts Receivable to lead our global Accounts Receivable and Customer Financial Services operations. This role is responsible for driving cash flow performance, managing customer credit risk, and scaling billing and collections processes in a high-growth environment. You will partner closely with Sales, Revenue Accounting, FP&A, Legal, and IT to ensure a strong, compliant, and customer‑focused order‑to‑cash function.

• Lead a global AR organization, including oversight of offshore/shared‑services teams.
• Own customer credit policy, collections strategy, and AR governance.
• Act as the senior escalation point for aged receivables, billing disputes, and complex customer issues.
• Drive AR automation and systems optimization across platforms such as Net Suite, High Radius, and Salesforce.
• Oversee SOX‑compliant controls across the order‑to‑cash cycle and support external audits.
• Partner with Sales and Deal Desk on non‑standard payment terms and billing structures.
• Own AR reporting, KPIs, and executive dashboards, including DSO, aging, and bad debt.

• 8–12 years of progressive experience in Accounts Receivable, Order‑to‑Cash, or Customer Financial Services.
• Proven experience leading global or multi‑regional AR teams.
• Strong knowledge of credit risk management, collections, billing, and AR accounting.
• Experience operating in a SOX‑compliant, public‑company or pre‑IPO environment.
• Hands‑on experience with Net Suite and AR automation tools (High Radius strongly preferred).
• Collaborative leader with strong business partnership and change‑management skills.

The salary range for this position is $72,960 – $136,800 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications.

Depending on the position, employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution.

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!