Admissions Ambassador

Mass Bay fosters educational excellence and academic success to prepare students for local and global citizenship, to promote their personal growth, to meet critical workforce demands of communities, and to contribute to the region’s economic development. Massachusetts Bay Community College is served by a cadre of employees of varied backgrounds and experiences. We invite all individuals to consider joining our community. Located in Greater Boston, Mass Bay is a comprehensive,open-access community college, offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland,Massachusetts.

The ideal candidate will join a vibrant educational community and have a desire and ability to serve a population of students with various needs and backgrounds. This is a part-time, student employment position with no benefits. Reporting to the Admissions Office Coordinator the candidate will provide excellent customer service inafast-paced office environment and perform clerical duties as assigned.

Assisting with Admissions outreachandeventsthat connecthighschool’s students, adult learners andcareer changers toMassBay’scareerand technicaleducationprograms. Weekend sand evenings as needed.

• Greet visitors and current, former, and prospective students who visit the Admissions Office; help determine their needs and refer to the appropriate person/department;
• Use Slate (CRM) to better assist visitors;
• Host campus tours for prospective students;
• Represent Mass Bay  as a studentrepresentativeand speak about yourexperiencewith the collegeat internalandexternalevents;
• Use Microsoft Teams group chat to collaborate with Admissions staff members in order to assist in-office visitors withtheir inquiries;
• Check the Admissions voicemail twice daily at the beginning and end of work shifts, and outreachtoapplicants byphone regarding their application status and next steps toward enrollment;
• Assist with scanning or filing student records;
• Provide Admissions Office with support during large scale events, such as fall and spring Open House;
• Assemble Admissions’ hard copy communications and information packets.

This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.

All employees of Mass Bay are expected to work collegially and collaboratively within a community that valuesand celebrates the variety of student experience.

• Consistent and reliable work habits;
• Excellent oral/written communication and organization skills;
• Proficiency in Microsoft Office;
• Sensitivity to the confidentiality of student records with respect to FERPA law.

• Sensitivity and commitment to the goals of Affermative Action;
• Experience working in a community college or similar environment;
• Demonstrated commitment to working with students in need;
• Experience providing customer service to the public;
• Understanding of how each college department serves students and families;
• Fluency in a language other than English is preferred.

Salary Range: $19 per hour

Source of Funding: Federal Work Study

Final date to receive applications: September
30th, 2026,or thereafter until filled.

Hiring is contingent upon a successful CORI clearance.

We require students who are eligible to file a Free Application for Federal Student Aid (FAFSA) to have one on file, before they are hired or continue employment.

Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its…