Mobile Inspector II; Manheim

Job Description

A Mobile Inspector II functions as a member of the Manheim mobile inspections team for a designated region with the primary responsibility of conducting vehicle condition inspections on a client’s lot. The core skill is to provide accurate and complete documentation of overall vehicle condition within the parameters of a Manheim inspection. The position builds trust with clients, engages them to see the value in the Manheim Marketplace, and requests additional inventory to be inspected by providing quality and timely inspections.

As a Mobile Inspector II, tasks are performed with minimal guidance while demonstrating growing independence and problem‑solving skills. The inspector will report to 63 Western Ave, Framingham, MA 01702.

• Competitive pay opportunities
• Career growth through Cox Auto University training, opportunity for GED reimbursement, free ASE training/certification, and more
• Referral bonuses – at least $1,000 for each new eligible technician referral
• 30+ days of paid vacation and company holidays per year (up to 44 paid days off with more time on the job)
• Great healthcare benefits from day one with multiple options for individuals and families; one employee‑only plan may be free if you participate in the health‑screening program
• 10 days of free child or senior care through a complimentary  membership
• Generous 401(k) retirement plans with up to 8% company match
• Employee discounts on hundreds of items, from cars to computers to continuing education
• Great coworkers who love being part of a team

• Conduct thorough vehicle inspections
• Locate, start, move, inspect, and return vehicles on dealer/clients’ lots safely
• Verify vehicle identification and enter accurate vehicle information into the inspection system, correcting VIN, mileage, and sub‑series as needed
• Inspect vehicle equipment and options, documenting damage, missing or inoperable items
• Record vehicle exterior condition, including tires, frame, glass, panels, and mechanical components
• Record vehicle interior condition, including seats, dashboard, and options
• Perform basic mechanical checks on vehicles, including powertrain, drivetrain, and electrical components
• Prepare and provide daily activity reports for management
• Adapt to changes in daily appointments to ensure efficiency and effectiveness of each dealer visit
• Develop strong knowledge of clients in the territory and work with partners to keep them engaged on Manheim mobile inspections through regular, proactive on‑lot engagement
• Leverage partner data and insights to maximize volume of units inspected on dealer lots
• Represent Cox Automotive as a brand ambassador and provide premier client experience by interfacing regularly with core clients and ensuring satisfaction
• Act as a solid team player, working closely with the Wholesale Specialist team, peers, other Manheim work groups, and auctions
• Utilize  for reporting, lead input, and customer performance reviews
• Understand the NAAA Frame/Structure Damage Policy
• Work in a continuous improvement/Lean environment and be encouraged to drive a lean culture
• Maintain production expectations set by leadership
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling related behaviors; participate in support of all safety activities aligned with Safety Excellence
• Other duties as assigned

• High School Diploma or GED
• Generally less than 2 years of experience in a related field
• Valid driver’s license; safe driver required
• Excellent time‑management skills with the ability to multitask and prioritize daily responsibilities
• Highly detail‑oriented, focused, organized, and able to maintain energy and enthusiasm in demanding environments
• Strong teamwork skills and the ability to build positive working relationships

• General knowledge of automotive components (training provided)
• Automotive estimating or repair experience
• Technical automotive training (ASE, I‑CAR, etc.)
• Basic computer proficiency, including email, uploads/downloads, and internet‑based applications
• Strong verbal and written communication skills
• Strong analytical skills with high attention to detail…