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Store Operations Analyst
Job in
Framingham, Middlesex County, Massachusetts, 01704, USA
Listed on 2026-07-13
Listing for:
The Fountain Group
Full Time, Contract
position Listed on 2026-07-13
Job specializations:
-
Business
Data Analyst
Job Description & How to Apply Below
The Fountain Group
, a national staffing firm, is currently seeking a Store Operations Analyst for a prominent client of ours.
Position located in Framingham, MA (Two days onsite).
Job Description- Pay: $24 - $32
- 6-month assignment on W2 with a strong possibility for extension based on performance and budget
- Hybrid position - Onsite Tuesdays and Thursdays in Framingham, MA
The Store Operations Specialist represents Store Operations and Field in all IT System projects impacting stores. Supports special projects related to operational and technical changes. Evaluates store systems applications and serves as an internal consultant to ensure the business needs are being met. Coordinates with cross functional project teams to perform the assessment, design, development, pilot, implementation, and evaluation of systems.
Aligns instructional design and technical training programs.
- Helps determine which operational and project changes best support the roadmap
- Participates in evaluation, design and development of processes, systems, or programs developed internally and externally
- Operational business consultant to the Zone/Regional offices
- Prepare and present data and information on projects and operations
- Liaison between IT team and Store/Field Operations
- Provides problem solving, procedural, and technical support to store associates, management, and field management for all systems, including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems
- Support in evaluating and making recommendations to next level of management
- Complete end user testing, determine ROI business cases, and facilitates ongoing meetings to discuss any issues
- Supports right sizing of IT assets/hardware in store
- Follow up on day-to-day operations to ensure overall technical support processes meet business needs
- Conduct store visits to complete onsite assessments of technology (once every one to two weeks)
- 3-8 years of experience in retail management (providing problem solving, procedural, and technical support to store associates; including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems) OR technology/systems background
- Intermediate level Excel and PowerPoint experience
- Experience with Power BI dashboards
- Experience with Canva
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