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Director, Customer & Business Ops – Audio Platform
Job in
Framingham, Middlesex County, Massachusetts, 01704, USA
Listed on 2026-07-15
Listing for:
Bose
Full Time
position Listed on 2026-07-15
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Bose is seeking a Director of Customer & Business Operations for Audio Technologies to architect scalable operating systems and governance for a platform-driven B2B business. You will lead end-to-end customer lifecycle design, from contracting to billing and support, across Sales, Engineering, and Operations.
The role emphasizes customer-centric operations, cross-functional collaboration, and developing capabilities to scale with the business while reducing fragmentation and bespoke execution.
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