AR Escalation Specialist — O2C Problem Solver
Job in
Framingham, Middlesex County, Massachusetts, 01704, USA
Listed on 2026-08-22
Listing for:
Staples
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
Accounts Receivable/ Collections, Financial Analyst -
Finance & Banking
Accounts Receivable/ Collections, Financial Analyst
Job Description & How to Apply Below
Staples is business to business. Youre what binds us together.
The Center of Excellence (COE)/Accounts Receivable Escalation Specialist serves as the operational “first responder” for complex escalations across the Order-to-Cash value chain, triaging issues, performing root‑cause analysis, and coordinating cross‑functional resolution plans that restore service and protect revenue. Youll collaborate with internal teams to remove payment blockers, reduce A/R delinquency, and improve overall
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