Product Manager - Inventory Forecasting and Replenishment

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect.

We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment.

We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

The Product Manager - Inventory Forecasting and Replenishment is responsible for defining product priorities, managing the product backlog, and translating customer and business needs into actionable product requirements. This role collaborates closely with cross-functional teams to develop and enhance digital products and capabilities that improve customer experience and deliver measurable business results. Leveraging customer insights, analytics, market trends, and business priorities, the Product Manager drives roadmap execution, influences stakeholders, solves complex challenges, and supports innovation across Staples' digital platforms, including opportunities to leverage AI-enabled tools and capabilities.

• Define, prioritize, and manage the product backlog for assigned digital products, platforms, and capabilities.
• Collaborate with business leaders and stakeholders to align product priorities with customer needs, digital strategy, and business objectives.
• Translate customer insights, analytics, market trends, and stakeholder feedback into user stories, requirements, acceptance criteria, and product recommendations.
• Serve as a key liaison between business partners, engineering teams, UX, analytics, data science, and external vendors.
• Prioritize enhancements, defects, technical work, and feature development based on customer value, business impact, team capacity, and delivery timelines.
• Partner with engineering and UX teams throughout Agile ceremonies, including backlog refinement, sprint planning, testing, product reviews, and release readiness.
• Monitor product performance through KPIs, OKRs, customer feedback, and digital analytics to identify optimization opportunities.
• Drive discovery, experimentation, and continuous improvement efforts that enhance product performance and customer experience.
• Anticipate, manage, and resolve product issues, dependencies, and risks while ensuring successful delivery outcomes.
• Utilize AI productivity tools and partner with technical teams to evaluate AI/ML-enabled opportunities that improve customer experiences, operational efficiency, and decision-making.
• Mentor and support less experienced team members by sharing product management best practices and Agile expertise.
• Drive the strategy, roadmap, and execution of supply chain planning products, including opportunities to build new capabilities from concept through launch.
• Partner with supply chain, inventory, planning, merchandising, and technology teams to improve demand planning, inventory forecasting and operational decision-making.
• Lead modernization efforts for legacy planning systems, helping evolve capabilities toward scalable, modern product and technology architectures.

• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Excellent communication and stakeholder management skills with the ability to influence both technical and non-technical audiences.
• Ability to thrive in a fast-paced environment while managing multiple priorities and competing business needs.
• Strong collaboration skills and experience leading cross-functional initiatives without direct authority.
• Passion for creating customer-focused digital experiences and continuously improving product performance.
• Agile mindset with the ability to adapt quickly to changing business priorities.
• Leadership and mentoring capabilities with a commitment to developing others.
• Curiosity and practical experience leveraging AI tools to enhance productivity and product outcomes.