Account-Savvy Customer Support Specialist — Hybrid
Job in
Framingham, Middlesex County, Massachusetts, 01704, USA
Listed on 2026-06-26
Listing for:
Elevent
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Elevent is seeking a Customer Support Representative to provide exceptional service and maintain client relationships. This role operates on a hybrid model, with two days in the office and three days remote. Responsibilities include resolving client inquiries, identifying upselling opportunities, and collaborating with teams to ensure high customer satisfaction.
The ideal candidate will have strong communication skills, prior experience in customer service, and a knack for problem-solving. Experience with CRM software like Hubspot or Salesforce is a plus.
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