Bilingual Call Taker; Spanish/Creole — Hybrid
Job in
Framingham, Middlesex County, Massachusetts, 01704, USA
Listed on 2026-07-16
Listing for:
ProPivotal
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Pro Pivotal in Framingham, MA is hiring bilingual Call Takers (Spanish, Haitian Creole, or Portuguese) to link community members with essential programs and services. The role offers a hybrid schedule—three days on-site and two remote—and pays $22 per hour with potential for long-term growth and full-time employment.
Responsibilities include managing caller expectations with empathy, accurately documenting call details across multiple systems, and guiding callers on rental assistance, mental
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