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Member Experience Concierge II - Engagement & Retention

Job in Framingham, Middlesex County, Massachusetts, 01704, USA
Listing for: Life Time Inc.
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 23763 - 28240 USD Yearly USD 23763.00 28240.00 YEAR
Job Description & How to Apply Below

Life Time Inc. in Framingham, MA seeks a Membership Concierge II to manage member accounts, deliver service, and promote club programs. You will grow professionally through hospitality certifications while building a personalized succession plan.

As the first point of contact, you’ll handle inquiries, educate on events and pricing, process payments, support new memberships and retention, and assist with service recovery in a fast-paced environment.

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