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Customer Experience Specialist – B2B & Retail
Job in
Framingham, Middlesex County, Massachusetts, 01704, USA
Listed on 2026-09-04
Listing for:
Topo Athletic, LLC
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Topo Athletic, LLC is seeking a Customer Experience Associate to support direct-to-consumer and wholesale customers. You will serve as a key link between customers, sales partners, and internal teams to ensure seamless order experiences and timely resolutions.
You’ll work closely with Sales, Marketing, Operations, Product, and Finance, handling orders, returns, warranties, and new accounts while maintaining a customer-first mindset and strong communication.
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