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Patient & Visitor Experience Ambassador

Job in Framingham, Middlesex County, Massachusetts, 01704, USA
Listing for: UMass Memorial Health
Full Time position
Listed on 2026-09-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Event Management & Planning, Customer Success Management
Salary/Wage Range or Industry Benchmark: 36000 - 42000 USD Yearly USD 36000.00 42000.00 YEAR
Job Description & How to Apply Below

UMass Memorial Health is seeking a patient-focused Customer Service Information Liaison to support patients, families and visitors as they enter the hospital. You will share accurate service information and work collaboratively with other departments to uphold excellent patient satisfaction.

You will greet guests, guide them, answer calls, assist with scheduling and directions, and help maintain a safe and respectful environment.

The following opportunity is for a Patient & Visitor Experience Ambassador with UMass Memorial Health.

This is a strong position to take on the Patient & Visitor Experience Ambassador role at UMass Memorial Health.

As a Patient & Visitor Experience Ambassador, you will play an important part at UMass Memorial Health in MA, United States.

We invite applications for the Patient & Visitor Experience Ambassador position located in MA, United States.

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