Manager, Biomedical Services

JOB DUTIES AND RESPONSIBILITIES

• Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment
• Maintain compliance with company ISO 13485 certification standards/QMP policies and requirements, and plan, organize, and direct the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures
• Implement KPI improvement strategies
• Complete all required trainings
• Analyze, repair, and test electronic and electromechanical equipment
• Repair, install, maintain, calibrate, and inspect complex clinical equipment, instrumentation, and systems
• Perform planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors
• Respond expeditiously to calls from clinical departments and customers to evaluate and rectify valid operator complaints and concerns
• Display effective client service in accordance with client satisfaction survey protocol
• Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
• Lead team huddles and meetings
• Flexibility to work augmented shifts based on unit needs and client contractual requirements
• Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and functional before use
• Supervise and instruct biomedical equipment maintenance personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems
• Provide recognition for employees when programs are implemented with success
• Manage disciplinary issues and other employee relations concerns with guidance from Human Resources
• Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis
• Establish and administer on-call schedule; assume on-call responsibilities as necessary
• Prepare, present, and explain the equipment database (CMMS) reports
• Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures
• Make recommendations to the Department Manager regarding service strategies on equipment; keep supervisor informed of activities, needs and problems
• Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures
• Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements
• Research and initiate orders for repair parts, working within established budget parameters; generate purchase orders and effectively find second-source parts
• Maintain accurate records of repairs, calibration, and tests
• Perform other duties as assigned that are intrinsic to the successful operation of the business

• Education:
  • Associate’s Degree in biomedical equipment technology or electronic equipment or equivalent
  • CABT, A+, etc, Certifications preferred
  • Military training preferred
• Experience:
  • Minimum of five years servicing a broad representation of clinical/patient care equipment in a hospital environment
  • In-depth knowledge of electronic circuitry and technical aspects of the operation, repair, and planned maintenance of electronic and electromechanical equipment