Senior Associate - Internal Controls

About Definitive Healthcare:

At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact.

Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.

We’re also a great place to work. In 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.

We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like Definitive Cares and our employee‑led affinity groups we strive to promote connection, education, and inclusion.

Based in Framingham, Massachusetts, the Senior Internal Controls Associate will join a team with the opportunity to assess processes from a bird's eye view and develop and recommend innovative solutions to impact company operations.

Responsibilities will include the SOX business process controls audit lifecycle and working on cross‑functional initiatives to transform the way DHC works. Reporting to the Head of Internal Controls, this role will partner closely with various teams including senior management, finance, IT, legal, privacy, external consultants, and others to explore and improve processes, manage external certifications, test SOX controls, and maintain controls documentation.

The role will include analysis of cross‑functional department processes and provision of recommendations to the Finance Leadership team, performing testing of the financial controls for the annual SOX controls internal testing cycle and partnering with senior Finance leadership to improve the overall control environment.

Other opportunities include training others on the importance of controls and other topics, development such as cross‑training on systems audits, organization of enterprise external certifications/regulation, and support for personal career growth. The Internal Controls Team will be looking for ways to scale over time and make processes more efficient, including automation of SOX testing, with the ability to grow into new roles and leadership.

• Advise on cross‑functional transformational projects, learning about company processes and providing valuable consulting to the team.
• Become an expert on company policies and procedures over payroll, order to cash, financial close and reporting, taxes and equity and lead by creating ways to reduce risk and improve efficiencies.
• Participate in recommendations for controls and improvements in cross‑functional areas to help various teams work smarter, not harder.
• Assisting the Head of Internal Controls, plan annual SOX audit objectives, design testing procedures, and improve the overall audit process.
• Innovate new ways to utilize technology and AI to reduce audit overhead and control owner time spent on audit evidence collection.
• Conduct walkthroughs of key financial and business processes with control owners and coordinate with external audit.
• Perform business process controls design and effectiveness testing, including meticulous documentation of work papers and tracking of supporting documentation.
• Identify and analyze control and process issues, ascertain root causes, and evaluate level of business impact and risk.
• Advise process owners on how to craft remediation plans, recommend process improvements, and monitor progress to implement those solutions.
• Prepare accurate and concise results and metrics for inclusion in reporting to management and the Audit Committee.
• Serve as a key liaison with external auditors to coordinate testing efforts, provide documentation, and ensure alignment on audit scope and expectations.
• Be a key point of communication by keeping control owners in the loop and…