EMT-B - Urgent Care Framingham, Massachusetts

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. We’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about meaningful work, and are driven to learn from one another.

ConvenientMD is seeking a dedicated EMT-B to join our growing healthcare team, delivering exceptional urgent care to patients across New England. This role offers a unique opportunity for EMTs to expand their clinical skills, working closely with providers and clinical staff to deliver high-quality patient care.

You will play a critical role in a collaborative environment that prioritizes professional growth, teamwork, and the ability to make a real impact on patients’ lives. If you’re a skilled and compassionate EMT ready to take your career to the next level in a fast-paced urgent care setting, we encourage you to apply.

• Patient Interaction:
  Engage with patients in a welcoming and professional manner, addressing inquiries and providing information regarding medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
• Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
• Clinical Responsibilities:
  Support clinical operations and patient care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Perform basic clinical procedures such as taking vital signs, obtaining medical histories, and assisting with minor procedures.
• Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Collaboration with Clinical Team:
  Work closely with other members of the clinical team to ensure seamless coordination of patient care.
• Communicate effectively with providers and other healthcare professionals to relay patient information and updates.
• Collaborate with providers on discharge plans and support discharge processes.

• Must be able to work 12-hour shifts in consecutive and/or non-consecutive days:
• Full-time: three (3) 12-hour shifts per week with at least four (4) shifts per month on a Saturday or Sunday.
• Part-time: two (2) 12-hour shifts per week with at least two (2) shifts per month on a Saturday or Sunday.
• Per diem: four (4) 12-hour shifts per month, ideally one shift per week.
• Flexibility to work nights, weekends, holidays.
• If needed, must be able to travel to three (3) other ConvenientMD locations within a one-hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one-hour commute.

• Education: High school diploma or GED required.
• Certification or demonstrated prior experience: Nationally certified and licensed EMT with at least one (1) year as an EMT.
• Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS, or online-only classes.
• Compassionate, authentic, and patient focused: Demonstrates kindness and understanding for patients and contributes to a sense of belonging.
• Proactive and confident communicator (written and verbal): Proactively communicates concerns and information with colleagues and patients.
• Trustworthy: Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Effective communicator and cross-collaborator: Establishes and maintains positive relationships with patients, team members, and stakeholders.
• Excellent team player: Enjoys collaborating and contributing to a strong team dynamic.
• Technically savvy: Proficient with Microsoft Office Suite; experience with or ability to learn Experity and other systems.

• 1-2 years of patient triage experience in an urgent care or emergency department preferred.

To maintain equity,…