Care Coordinator

Job Overview

Gastro Health is seeking a Full-Time Care Coordinator to join our team!

• A great work/life balance
• No weekends or evenings – Monday thru Friday
• Paid holidays and paid time off
• Rapidly growing team with opportunities for advancement
• Competitive compensation
• Benefits package

• Handle all administrative tasks and duties for the physician/provider
• Serve as the liaison or coordinator for the patient’s medical care
• Streamline all patient‑physician communications to ensure patient satisfaction
• Provide medical literature and clinical preparation instructions to patients
• Assist patients with questions and/or concerns regarding procedures
• Schedule all procedures to be performed by the physician
• Review the physicians schedule for maximum scheduling efficiency
• Schedule all diagnostic tests, procedures and follow‑up appointments
• Obtain all authorizations for procedures and tests
• Schedule follow‑up appointments including recalls
• Check‑out patients at the end of their visit and provide next step instructions
• Logging and tracking of results
• Request medical records from doctors and hospitals
• Returns patient calls promptly and professionally
• Obtain missing lab results, radiology, pathology as needed
• Complete tasks from Electronic Medical Record
• Review inbox tasks daily
• Contact patients with test results
• Reschedule appointments as needed
• Prepare daily billing forms and hospital billing and upload to RCM team
• Other duties as assigned
• Able to navigate a computer with ease

• High school diploma or GED equivalent
• Minimum 1 year experience in a medical practice or similar setting
• Bilingual in Spanish and/or Portuguese are a plus, but not required
• Experience with Allscripts or Epic is a plus, but not required

• Medical
• Dental
• Vision
• Spending Accounts
• Life / AD&D
• Disability
• Accident
• Critical Illness
• Hospital Indemnity
• Legal
• Identity Theft Protection
• Pet
• 401(k) retirement plan with Non‑Elective Safe Harbor employer contribution for eligible employees
• Discretionary profit‑sharing with employer contributions of 0%‑4% for eligible employees

• Tickets at Work discounts on concerts, travel, movies, and more

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.