Medical Assistant; MA; Urgent Care

Medical Assistant (MA) - Urgent Care

Framingham, Massachusetts, United States

At ConvenientMD, we're on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

As a Medical Assistant, you will play a crucial role in delivering high-quality patient care, assisting healthcare providers, and ensuring smooth clinic operations. This is an exciting opportunity to be part of a dynamic healthcare team dedicated to improving health outcomes and promoting wellness in our community.

If you're ready to take your career to the next level and make a meaningful impact, we invite you to apply for the Medical Assistant role and be a key player in our mission to provide exceptional healthcare services!

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
• Clinical Responsibilities: Support clinical operations and patient care.
• Medication Administration (prescription meds – NH & ME only): Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.

• Must be able to work 12-hour shifts in consecutive and or non-consecutive days:
• For full-time:
  Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.
• For part-time:
  Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
• For per diem:
  Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week.
• Flexibility to work nights, weekends, holidays.
• If needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.

Who You Are

• High school diploma or GED required.
• Medical Assistant certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant.
• Basic Life Support (BLS) certification:
  American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Compassionate, authentic, and patient focused:
  Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Proactive and confident communicator (written and verbal):
  Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Trustworthy:
  Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross collaborator:
  Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player:
  Enjoys collaborating with others and being a part of a strong team dynamic.
• Technically savvy:
  Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems.

• 1-2 years of patient…