Platform Engineer

Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award‑winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world’s largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, Pay Pal, Starbucks, Vodafone, and BMW.

Applause is looking for a Platform Engineer to join our Platform Delivery team. Platform Delivery is the curator of the core infrastructure of the Applause platform, from cloud resources to enabling service teams and their production services, and the evangelists for our engineering culture and practices. Platform Delivery provides the framework which holds the cloud‑based, microservices infrastructure together while achieving maximum development velocity with just enough barriers and safety measures to prevent accidents.

• Use infrastructure management tools to manage cloud resources
• Manage infrastructure services such as build automation systems
• Participate in requirements gathering, design reviews, and code reviews
• Develop automation jobs for deployment and management of services
• Participate in management and troubleshooting of infrastructure services
• Perform task‑related infrastructure work such as backup/restore and patch management
• Assist engineering teams in troubleshooting their services on the platform
• Participate in on‑call rotation for infrastructure services
• Operate all aspects of our internal developer platform and services hosting
• Other duties as assigned

• Experience with infrastructure as code tools such as Chef, Puppet or Ansible
• Experience writing Bash and familiarity with one or more of Go, Python, or Ruby
• Experience with monitoring tools and services such as Nagios, New Relic, or Datadog
• Experience with Linux and familiarity with troubleshooting tools, such as strace, lsof, and netstat
• Experience with Kubernetes and familiarity with operators and Helm
• Familiarity with cloud infrastructure and services such as AWS, GCP, or Azure
• Familiarity with common build tools for Java, Python, and Java Script
• Familiarity with continuous integration tools such as Jenkins, Team City, or Git Hub Actions
• Understanding of distributed computing concepts such as leader election and locking
• Ability to communicate effectively using documents, diagrams, and more informal methods such as chat and email

This is not a head down, work in a corner position. As a member of Platform Delivery, you will participate in all aspects of the Applause platform and interface at all levels of the infrastructure from working with support teams to assisting in architecture decisions and providing design feedback. This role will report to an Engineering manager while working closely with our information technology and development teams.

We’re proud to cultivate an inspiring, engaging employee culture that’s consistently reflected in high employee retention rates and satisfaction. Our talented team – known as Applause Nation – is set up for success with the latest collaboration and learning tools, opportunities for career advancement, and more.

• We have a flexible work environment with top talent from across the globe
• Collaborate with an international team of 450+ passionate, talented co‑workers
• Expand your portfolio with exciting, hands‑on projects providing exposure to well‑known, global brands
• Learn and grow through structured onboarding, in‑house knowledge sessions and access to thousands of virtual courses available on demand
• Incorporate AI and other exciting technologies into your work, to help you prioritize and boost productivity
• Experience a supportive culture that emphasizes teamwork, innovation and transparency
• Share your voice! Contribute and integrate creative and innovative ideas across roles and departments

• Be Accountable
  :
  You love to take ownership, and hold yourself and others accountable to increase empowerment and success.
• Celebrate Authenticity
  :
  You love bringing your true self to work and creating genuine and trustful…