Site Reliability Engineering - SRE

Skills

• Experience supporting large scale eCommerce platforms
• Root cause analysis (RCA)
• Couch
  
  DB / Couchbase / No
  
  SQL
• Angular [Preferred]
• Splunk
• New Relic (APM, alerts, dashboards, performance monitoring)

• 7+ years of IT experience with strong exposure to production systems and 24×7 support environments.
• Solid understanding and hands‑on experience with Site Reliability Engineering (SRE) principles and Dev Ops practices
  .
• Extensive experience supporting large‑scale eCommerce platforms with high availability and high transaction volumes.
• Strong experience in incident management, L1/L2 production support, root cause analysis (RCA), and complex production troubleshooting.
• Hands‑on experience with monitoring and observability tools, including New Relic (APM, alerts, dashboards, performance monitoring) and Splunk
  ; experience with additional monitoring tools is a plus.
• Working knowledge of Angular applications from an operational, monitoring, and troubleshooting perspective.
• Experience with Couch
  
  DB / Couchbase or other No
  
  SQL databases
  .
• Strong understanding of Linux systems
  , networking fundamentals
  , and application runtime diagnostics.
• Strong expertise in programming languages and scripting, with hands‑on experience supporting automation, operational tooling, and backend troubleshooting.