Systems Analyst

Position: Application Systems Analyst
Position Description

Title:

Application Systems Analyst Department:
Information Technology

Reports to:

VP, Director of Information Technology Supervises:
None Classification:
Exempt Date Prepared:
March 02, 2026

Summary/Objective The Application Systems Analyst is responsible for the support, configuration, analysis, and optimization of banking applications with a primary focus on loan and credit-related systems. This role partners closely with Lending, Credit, Operations, Risk, Compliance, and IT teams to ensure lending systems effectively support business processes, regulatory requirements, and strategic initiatives.

The ideal candidate brings strong technical aptitude, hands-on lending domain knowledge, and the ability to translate business requirements into effective system solutions within a regulated financial services environment.

Experience &

Education Requirements:

Bachelor’s degree in computer science or successful completion of relevant courses, or equivalent experience3+ years of application systems analyst experience in a banking or financial services environment

Direct experience supporting bank lending systems

Strong understanding of lending operations, loan lifecycle, credit policies, and regulatory requirements

Experience gathering requirements and working with cross-functional business users

Ability to analyze data, workflows, and system integrations

Strong troubleshooting, analytical, and problem-solving skills

Excellent communication skills with both technical and non-technical stakeholders

Essential Job Functions:

Serve as the primary application analyst for loan origination, servicing, underwriting, and credit platform

Gather, analyze, document, and translate business requirements into functional specifications and system configurations

Configure and maintain lending application workflows, rules engines, credit policies, products, and pricing structures

Act as a liaison between business stakeholders, vendors, and IT And Project teams to deliver enhancements and resolve issues

Provide production support, issue resolution for lending applications including upgrades, patches, integrations, and product implementations

Ensure compliance with internal controls, audit requirements, and data security standards

Participate in testing activities, including UAT planning, execution, and defect resolution

Support system integrations with core banking, document management, credit bureaus, and reporting platforms

Create and maintain system documentation, procedures, and user guides

Assist with vendor management, including issue escalation, roadmap discussions, and release reviews

Required knowledge, skills & abilities:

Experience with specific lending platforms (Jack Henry-Loan Vantage, Encompass, Meridian Link, or similar)
Knowledge of core banking integrations and financial data flows (preferably COCC Insight)
Familiarity with banking regulations (e.g., FFIEC, Fair Lending, UDAAP, SOX)
SQL or reporting tool experience for data analysis and reconciliation

Experience working in Agile or hybrid delivery environments

Exposure to workflow automation or low-code/no-code configuration tools

Physical Demands and Work Environment:

Must be able to travel to other worksites

Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and /or weekend hours

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and therefore required.
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