Senior CX Operations Architect: Streamline Journeys & Insights
Job in
Framingham, Middlesex County, Massachusetts, 01704, USA
Listed on 2026-06-07
Listing for:
Monocl AB
Full Time
position Listed on 2026-06-07
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Monocl AB is seeking a Senior Customer Experience Operations Manager based in Framingham, MA. This role focuses on optimizing customer journeys, improving processes, and providing insights for exceptional customer experiences.
The ideal candidate will have proven experience in mapping customer journeys, working with CX tools like Salesforce and Zendesk, and possess strong analytical and communication skills.
Compensation ranges from $98,000 to $182,000 annually, with comprehensive benefits included.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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